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Frequently Asked Questions

Can I speak to a Norwegian SkyMiles agent?
Yes. Norwegian Airlines provides SkyMiles members with direct agent support for account inquiries, reward redemptions, upgrades, booking guidance, and partner travel options.

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Use the dedicated Norwegian SkyMiles contact line or the “Manage My Account” portal to connect with an agent.

Can SkyMiles agents help with multi-city bookings?
Yes. Agents assist with complex itineraries, ensuring points are applied correctly and flights are confirmed efficiently.

Do SkyMiles agents provide advice on expiring miles?
Yes. They notify members of expiring miles and suggest strategies for maximizing or extending point usage.